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Elements and Performance Criteria

1. Define the change
   • Determine the purpose of the change
   • Identify key change project personnel
   • Record the current state that the change is addressing
   • Develop a consensus view of the intended future state, including indicators of a successful change
   • Develop an agreed statement of the solution
   • Identify the health, safety and environment (HSE) impacts of the change
   • Determine the scope of the change project, including the impact of the solution on any codes of practice, standards, contracts and commercial or industrial agreements
   • Obtain sign-off from key change project personnel
2. Identify key change project personnel
3. Record the current state that the change is addressing
4. Develop a consensus view of the intended future state, including indicators of a successful change
5. Develop an agreed statement of the solution
6. Identify the health, safety and environment (HSE) impacts of the change
7. Determine the scope of the change project, including the impact of the solution on any codes of practice, standards, contracts and commercial or industrial agreements
8. Obtain sign-off from key change project personnel
9. Identify personnel required to implement the change and their roles
   • Develop a high level change network map
10. Identify employees, suppliers or customers who may be required to implement the change
11. Identify other demands on these people during the change
12. Investigate priorities, synergies and conflicts
13. Resolve conflicts impacting implementation
14. Assess and manage the change related risks
    • Identify organisational capacity for the change, including available resources and ability to absorb any disruption during the change
15. Clarify specific risk dimensions for this change
16. Develop transition approach
17. Build and write high level change plans
    • Develop high level involvement plan
18. Develop high level stakeholder communication plan
19. Develop high level competency development plan for all implementers
20. Develop high level alignment plan
21. Implement and sustain the change
    • Implement change plans and monitor to confirm change objectives have been met
22. Transfer ownership of post-change operations from change agents
23. Ensure support structures are in place
24. Check alignments have been obtained
25. Check competencies have been developed and will be maintained
26. Ensure base line is defined for continuous improvement
27. Review project and capture learning from the project
28. Sustain improvement by standardising